Last Updated: January 01, 2026
Welcome to ShonkuWeb. This Refund, Cancellation & Compensation Policy explains the terms under which refunds, compensations, and liabilities are handled for services and products offered by ShonkuWeb.
ShonkuWeb is founded and managed by SOUMYOJIT DAS and SHIBAM MONDAL.
All official transactions, banking activities, invoices, and payment collections of ShonkuWeb may operate under the banking name of SHIBAM MONDAL.
By purchasing any service or product from ShonkuWeb, the customer automatically agrees to:
Refunds are applicable only if:
If no signed agreement or written deal exists, no refund request shall be considered under any circumstances.
Eligible refund requests must be submitted within 7 days from the service activation date or agreement date.
Refund requests submitted after this period may not be accepted.
If:
Then ShonkuWeb may provide up to 80% refund of the original payment amount, subject to internal review and verification.
The remaining amount may be retained as:
If the refund request is approved by ShonkuWeb:
If ShonkuWeb provides an official delivery deadline to the customer and ShonkuWeb fails to deliver the service within 1 month beyond the promised deadline, then the customer may receive compensation or a revised delivery timeline.
Compensation Structure
Important Notes
This compensation policy applies only to:
This compensation policy does not apply to:
If a customer does not wish to accept the compensation offer and requests a direct refund instead, then the refund may still be processed; however, 33% of the original payment amount will be deducted as convenience fees, operational charges, service handling fees, and resource allocation costs.
The remaining eligible amount shall be refunded within approximately 7 to 15 business days, depending on banking and payment processing timelines.
If the refund is approved by ShonkuWeb, the customer will receive an official invoice or confirmation document containing all refund details, along with the actual refund processing timeline.
Customers may not demand unauthorized compensation, threaten operational disruption, or claim liabilities beyond the agreed written terms.
By making payment to ShonkuWeb, the customer confirms that they have read, understood, and agreed to all company Terms & Conditions, Policies, Refund Rules, and Liability Clauses.
Customers are required to accept, acknowledge, and follow at least one or more applicable Terms & Conditions and company agreements and policies provided by ShonkuWeb.
Customers may not completely ignore, reject, or refuse all Terms & Conditions of ShonkuWeb while continuing to use the company’s services. Such actions may be considered a violation of company policy and may lead to refusal, cancellation, or discontinuation of service by ShonkuWeb.
ShonkuWeb reserves the full right to deny service, suspend support, or discontinue operations with a customer if the customer repeatedly refuses to acknowledge or comply with company policies and agreements.
ShonkuWeb reserves the full right to investigate refund claims, review disputes, and approve or reject refund/compensation requests. Eligibility may be determined based on signed agreements, service records, communication history, and service progress.
The final decision of ShonkuWeb shall be considered binding in all cases.
For refund or support-related concerns, customers may contact ShonkuWeb through the official communication channels provided during the service process.